Wednesday, July 6, 2016

Another person with error on page Tech Support

Another person with error on page

I have installed explorer 8 after a clean reinstall of the system.   I've updated and everything should work.  but on some web pages, I get an error message, e.g.
object expected.
 
example:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; SearchToolbar 1.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET4.0C)
Timestamp: Sat, 31 Jul 2010 08:36:57 UTC
 
 
Message: Object expected
Line: 1
Char: 1
Code: 0
URI: http://group.bmj.com/repository/js/bmjgroup-lib.pack-1.5.js
 
I've reset to default but this makes no difference.
Sad to see error messages so soon after install.
 
Still have XP SP3 and like it.

Anwsers to the Problem Another person with error on page

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I'm not brave enough to do surgery but then I'm not a doctor so I tend to trust my surgeon's advice.
You don't have to "go into the registry," just merge the REG file & reboot.
If this behavior was caused by "spyware" (doubtful), you've got much more work to do!
NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your
time with any of the below: Format & reinstall Windows.  A Repair Install will NOT help...nor will System Restore!
Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/
Otherwise...
1.
See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan!  You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.
2a.
WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be:http://onecare.live.com/site/en-us/center/howsafe.htm
2b.
Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm
3.
Now post the requested logs in an appropriate forum for assistance by an expert in such matters.
DO NOT SKIP THIS STEP!!
I can recommend the expert assistance offered in these forums:
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php, and
http://aumha.net/viewforum.php?f=30
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

To check for Windows updates. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. If any updates are found, click Install updates.

Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page.

Open Windows Update by clicking the Start button Picture of the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

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