Windows Error Fixer: [Anwsered] ATI Moblility Radeon HD 5000

ATI Moblility Radeon HD 5000

I have a problem ATI Mobility Radeon HD 5000

for fixed and told her I look paramere

this device can not start (code 10)

(Operation Failed)

the operation reuquested ws unsuccessful

Solutions to the Problem ATI Moblility Radeon HD 5000

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Hi FrançoisPitre,
Thank you for posting the issue on Microsoft Community Forums.
Based on the issue description, we understand that you have display device issue on Windows 8 computer.
We will try to help you resolve the issue.

In order to assist you better, provide information on these questions:
1.
What is the exact model number for ATI Radeon HD 5000 Series graphic card?
2.
Are you using 32bit or 64bit Windows 8 Operating System?
3.
What is the make and model of the computer?

Here are a few steps which you can follow:

Method 1:
You can try using the Hardware and Devices troubleshooter to fix the problem.
It checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.
Steps:
a.
Open the Hardware and Devices troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search).
b.
Enter hardware and devices in the search box, tapping or clicking Settings.
c.
Then tap or click Find and fix problems with devices.
You might be asked for an admin password or to confirm your choice.

Method 2:
Uninstall the graphic drivers which are installed.
Follow the steps:
a.
Press “Windows Key + C”.
b.
Type in Device manager in the search box.
c.
Look for the graphic drivers, right click on the drivers.
d.
Choose the option uninstall.

Follow the link and install the drivers again:

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-32.aspx

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx

Reboot the system after installing the drivers.

Method 3:
If the issue still persists, install the drivers in compatibility mode:
Steps to download the drivers in compatibility mode:
a.
Place the driver installation file on the Desktop.
b.
Right Click on the driver installation file and
c.
Select the Compatibility Tab.
d.
Click Apply or OK.
e.
Right Click on the file and select the Run as Administrator option to install.

Hope this resolves the issue.
If issue persists, you can write back to us and we will be glad to assist you further.

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in fixing ATI Moblility Radeon HD 5000.

Back-up the Registry of your operating system.
Find the Registry Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
Note: this Registry Key should already exist, if it does not exist, create it.
Create a brand new DWORD Value that is named AllowOsUpdate
Set the Value to 0x00000001.
Close and reopen your Control Panel.
Restart the Microsoft Windows.