[Anwsered] Cannot get windows 7 computer to recognize Xerox Phaser 6180 printer

Cannot get windows 7 computer to recognize Xerox Phaser 6180 printer

I have two printers connected to my new Windows 7 computer.  The HP all in one works fine, but my Xerox Phaser 6180 does not.  I have removed and redownloaded the driver 3 times but that did not help.  Before buying the computer, I checked to make sure
that the Phaser was compatible with 7 and it was.  The printer still works well with my XP laptop.  Any ideas?

Keys to the Problem Cannot get windows 7 computer to recognize Xerox Phaser 6180 printer

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"kennedy9854" wrote in message
news:c82d7a38-0d6d-4117-8756-c0af75f50d73...

> I have two printers connected to my new Windows 7 computer.
The HP
> all in one works fine, but my Xerox Phaser 6180 does not.
I have
> removed and redownloaded

"Redownloaded"? Do you mean reinstalled?

>the driver 3 times but that did not help.
Before buying the
>computer, I checked to make sure that the Phaser was compatible with
>7 and it was.
The printer still works well with my XP laptop.
Any
>ideas?

Is the driver the Windows 7 driver, or are you using an older driver.

If you are using an older driver, you need to replace it.
Go to the
*Xerox* web site and look for it.
I can't tell you whether the drivers
you need exist or not, but bear in mind that whenever a new operating
system comes out, the manufacturers of older hardware often decide
that it's isn't worth their time and effort to develop new drivers for
it.
So you may well be out of luck.


--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003

Ken Blake

Use the System File Checker tool to repair corrupted or missing system files:

1. Click Start.
2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
4. Type or copy paste the below command line into it without quotes:
5. "Sfc /scannow"

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