Can't backup to external 2 TB drive (Win 7 Pro 64-bit) -- volume shadow copy service error
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Keys to the Problem Can't backup to external 2 TB drive (Win 7 Pro 64-bit) -- volume shadow copy service error
Hi Bruce B13,
What is the exact error message you get while using the backup program?
Were you able to perform backup earlier?
For how long have you been facing this issue?
Are you facing issues backing up only to the 2TB hard drive?
I would suggest you to check if the backup services are running or not.
To check for the services follow the steps below-
Open Administrative Tools by clicking the Start button, and then clicking Control Panel.
In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Right-click the Volume Shadow Copy service, and then click Properties.
On the General tab, next to Startup type, make sure that Manual is selected.
If the service is not already running, under Service status, click Start, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Now under properties click the Dependencies tab.
Look for the “Dependencies” and make sure all the dependency services are running and set to “Manual” or “Automatic”.
You may also follow similar steps for the Windows Backup service separately and check.
Hope this helps.
Windows Error Reporting - To Fix Can't backup to external 2 TB drive (Win 7 Pro 64-bit) -- volume shadow copy service error
- Go to Start button.
- Open Control Panel.
- Go to Windows Error Reporting.
- Click on System and Maintenance, then click Problem Reports and Solutions.
- Next, click Change Settings located on the left side panel of the Problem Reports and Solutions window.
- Select an option to configure how you want Windows to look for a solution to your problems. You may allow Windows to do it automatically or ask you every time to check if problem occurs.
- Next, click the Advanced settings link.
- Select Off to turn off Error Reporting.
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