Wednesday, September 21, 2016

computer is not communicating with printer [Anwsered]

computer is not communicating with printer

When I try to print anything, the printer icon appears at the bottom of the screen, but within 5 seconds it disappears!  I receive no notification
(as in the past) that my computer is not communicating with my printer!

Keys to the Problem computer is not communicating with printer

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​Hi,
Thank you for posting your query in Microsoft Community forums.

 
From the issue description, I see that you are unable to print as the printer icon disappears.

I can imagine the inconvenience you have experienced.
We are here to help and guide you in the right direction.

 
To resolve the issue I may need some more information:
1.
What is the make and model number of the printer?

Method 1:
I would suggest you to try the steps in the article and check if it helps.

Printer problems in Windows
http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

Method 2:
If the issue persists you may try to restart the print spooler service and check if it helps.

a.
Click Start, and click on
Run.
b.
Type “services.msc” and hit Enter.
b.
Scroll down to Print spooler.
c.
Stop the print spooler service.
d.
Start the spooler service again.

Let us know the status of the issue after performing the troubleshooting steps.
If you need any further assistance or information about Windows, I will be glad to help you.
We, at Microsoft strive towards excellence.

Note: It is recommended that you back up your files and folders before attempting this step:

  • Move the mouse cursor over to the upper right side of the screen.
  • A menu will pop up on the left. Click on the "Settings" feature on the menu.
  • On the Settings window, click on the "Change PC settings."
  • Now, left click on the "Update and recovery" feature.
  • For the next step, left click on the "Recovery" feature.
  • There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
  • Now, follow the instructions on the screen to finish the Refresh process.
  • After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
  • Check again to see if the error computer is not communicating with printer has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Another Safe way to Fix the Problem: computer is not communicating with printer:

How to Fix computer is not communicating with printer with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Run it, and it will scan your computer. The errors will be shown in the scan result.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.


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