Wednesday, September 7, 2016

How Can You Fix - Can't access website?

Can't access website

I've been accessing up until three days ago when I started receiving error messages 'server reset', 'server unavailable'; have tried both firefox and IE.  No changes to antivirus or router setup.  Can anyone help?

Thanks a lot

Keys to the Problem Can't access website

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Hello Alina,
Thank you for writing to Microsoft Vista Community Forums.
I verified on my computer and was able to access the website
 You may try to access the website without any add-on’s to verify if it works fine. 
Click the Start button, Click All Programs and click Accessories
Cclick System Tools, and then click Internet Explorer (No Add-ons).
Verify if it works fine and if it works, here’s what you can do:

Disable it.
If an add-on causes repeated problems, disable it by using Add-on Manager in Internet Explorer.

Report it.
When prompted, you might want to report the problem to Microsoft.
The report is anonymous and requires nothing from you except your permission.
These reports are used to improve our products and to encourage other companies to update and
improve theirs.

You may also try to reset Internet Explorer Settings on your computer and verify if you are able to access the website.
To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:

1. Exit all programs, including Internet Explorer (if it is running). 
2. Type the following command in the Start Search box, and then press ENTER:
The Internet Options dialog box appears. 
3. Click the Advanced tab. 
4. Under Reset Internet Explorer settings, click Reset.
Then click Reset again. 
5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box. 

6. Start Internet Explorer again. 
Access the link below to know more about resetting Internet Explorer:
Hope it helps.

Thanks and Regards,
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think

Manually editing the Windows registry to fix Error Can't access website

Caution: Unless you an advanced computer user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

  • Click the Start button.
  • Type "command" in the search box... DO NOT hit ENTER yet!
  • While holding CTRL-Shift on your keyboard, hit ENTER.
  • You will be prompted with a permission dialog box.
  • Click Yes.
  • A black box will open with a blinking cursor.
  • Type "regedit" and hit ENTER.
  • In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
  • From the File menu, choose Export.
  • In the Save In list, select the folder where you want to save the Windows Operating System backup key.
  • In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
  • In the Export Range box, be sure that "Selected branch" is selected.
  • Click Save.
  • The file is then saved with a .reg file extension.
  • You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Recommended Method to Fix the Problem: Can't access website:

How to Fix Can't access website with SmartPCFixer?

1. Download Error Fixer . Install it on your computer.  Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, junk file cleaning and print spooler error repair.

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