Tuesday, March 15, 2016

Tech Support: 2010 Word cannot locate Outlook contacts

2010 Word cannot locate Outlook contacts

All of a sudden, when I try to print envelopes in Word, it cannot locate the Outlook Address Book.  I click on the "address book" icon, am asked which profile to use and then Under Select Names screen appears.  Nothing shows up up in the "Show Named from
the:" box.  I recently received/installed update to SP2.  Does this have anything to do with it?

Keys to the Problem 2010 Word cannot locate Outlook contacts

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If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

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